Salts Medilink Stoma Nursing Team

Salts Medilink Stoma Nursing Team 2022-03-02 Person 4 5 0

By contrast to some of the general nursing care I received, the stoma care was excellent. The stoma nurses were unfailingly helpful, expert and understanding. I'd been warned before my (urgent) surgery that I might wake up to find I had a stoma, so obviously I was rather apprehensive. However, when I did come round, the stoma nurse was there, and explained about it in detail. I was surprised how quickly I accepted the situation, especially since I'm probably the least brave person I know, and I'm sure that my experience was due to the nurse talking me through it, and showing me there and then, how to empty and change the bag, etc. While some of the general nursing care was good, a small number of general nurses were appallingly unreliable, unwilling to listen to me generally, especially unwilling to listen when I expressed anxiety, and (worst of all) made me wait, sometimes an hour or more, for pain relief when I'd told them I had breakthrough pain. By contrast, the stoma nurses became for me rather like an oasis in a desert. I knew I could rely on the stoma nurses to be empathic and to respond effectively and rapidly, irrespective of the heavy workload. So, five stars. Living becomes very complicated when you have a Stage 4 rectal carcinoma, and it really helps to have good, responsive stoma management. Plus they explained all about future stoma supplies from SALT, and what they told me has been borne out by my experience post-discharge. So thanks to all concerned.

I can't think of any ways to improve the service. I had information, treatment and good information from the stoma nurses directly, and printed info for more detail, plus they arranged my future supplies.

Salts Medilink Stoma Nursing Team 2022-02-24 Person 4 5 0

the care and knowledge from Fiona Holtham has made it very easy for me to accept having an ostomy.

as a recent service user , i think you are doing brilliantly. i feel confident with the products i now have, which is only possible from having Fiona explain all the products and getting samples for me to try.

Salts Medilink Stoma Nursing Team 2022-02-23 Person 5 5 0

I have had contact with both Alison and Helen and both very professional and knowledgable

Nothing at all

Salts Medilink Stoma Nursing Team 2022-02-22 Person 4 5 0

I do not have any of the above mentioned conditions. I do take tablets daily for high blood pressure

All staff were absolutely marvellous throughout my stay in hospital and the team aftercare team

Salts Medilink Stoma Nursing Team 2022-02-17 Person 4 5 0

I’ve always been really supported by the stoma nurse. It’s so valuable to me to have a knowledgeable, empathetic, nonjudgmental personal I can turn to for help and advice.

I can’t think of anything

Salts Medilink Stoma Nursing Team 2022-02-15 Person 5 5 0

Medicine have been wonderful in helping me with my prescriptions and what I need with my stoma bag Very helpful and patient

Salts Medilink Stoma Nursing Team 2022-02-15 Person 5 5 0

Debbie reviewed me in the clinic and resolved my problem

Salts Medilink Stoma Nursing Team 2022-02-01 Person 5 5 0

I was in the BRI ward 19 the Dr's and nurses even the orderly were all caring and looked after me well. I thank them all very much.

Salts Medilink Stoma Nursing Team 2022-01-26 Person 5 5 0

I have every confidence in Salts, who have given me a faultless service. But if this review is supposed to b of Harrogate District Hospital and the Sir Robert Ogden Centre, you may apply the same words.

Salts Medilink Stoma Nursing Team 2022-01-25 Person 5 5 0

Hospital is always clean. Nurses are always very helpful and listen to any concerns you have.